Privacy and Data Protection Policy

Privacy Policy

WHO IS THE DATA CONTROLLER?

WHAT TYPE OF DATA DO WE PROCESS?

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?

HOW LONG WILL WE KEEP YOUR DATA?

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

CHANGES TO THE PRIVACY POLICY.

INFORMATION ABOUT COOKIES

BERGEN REAL ESTATE LA SERRETA S.L. hereby informs you of its privacy policy applied to personal data. The use of this website does not imply that the user must provide any information regarding their identity, and as such, cannot be associated with a specific user by the company. In the event that personal data is provided, such data will be collected and used in accordance with the limitations and rights set forth in the aforementioned regulation.

Privacy Policy

WHO IS THE DATA CONTROLLER?

DATA CONTROLLER for your data is: BERGEN REAL ESTATE LA SERRETA S.L

CIF: B19797570

Postal Address: Calle Eucalipto 25

PC: 28016 MADRID

Email: gestion@destinybybergen.com

WHAT TYPE OF DATA DO WE PROCESS?

Depending on the products, services, or functionalities you wish to enjoy at any given time, we will need to process certain data or others.  In general, said data will be, depending on the case, the following:

• Your identification data (for example: your name, surname, language, the country from which you interact with us, contact details, etc.).
• Connection, geolocation, and browsing data (for example, if you interact with us from a mobile device).
• Commercial information, should you be subscribed to our newsletter.
• Data on your tastes and preferences.

Please remember that when we ask you to fill in your personal data to provide access to any website functionality or service, we will mark certain fields as mandatory, as this is information we need to provide the service or grant you access to the specific functionality.
Please take into account that if you choose not to provide this data, you may not be able to complete your user registration or enjoy those services or functionalities.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our website, we will process your personal data for the following purposes:

1. To attend to the requests or applications you make through the various means incorporated into our website. We only process the personal data that is strictly necessary to manage or resolve your request or application.
2. For marketing purposes. To the extent that you subscribe to our Newsletter, your personal data will be used for the periodic delivery of the company’s informative bulletins. You must remember that you can unsubscribe from the Newsletter at any time and at no cost by contacting us via the data controller’s email or by following the instructions provided in each of our communications.
3. For social media management. In the event that you follow us or contact us through the various social networks in which we are present, we will process the data you provide through them with the sole purpose of responding to your messages or comments and managing our contact list.
4. Usability and quality analysis for the improvement of our services (Cookies). If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes; that is, to understand how users interact with our Platform and thus be able to introduce improvements to it. Likewise, we occasionally carry out quality actions and surveys aimed at determining the degree of satisfaction of our customers and users and detecting those areas where we can improve.

WHAT IS THE LEGAL BASIS FOR THE PROCESSING OF YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process them; thus, we find different legal grounds based on the following purposes:

1. Response to information requests. The legal basis for the processing of your data is the informed consent provided to respond to the inquiries raised through the website, which implies the acceptance of these conditions by the interested party.
2. Marketing.
   The legal basis for processing your data for marketing purposes is the consent that you provide.
3. Social Media
   The legal basis for processing is the informed consent provided to respond to inquiries raised through the social network, as well as the moment you follow us and wish to become part of our contact list.
4. Usability and quality analysis (Cookies)
   User consent for the implementation of cookies.

HOW LONG WILL WE KEEP YOUR DATA?

1. Information request.
   We will process your data for as long as necessary to attend to your request or application, and subsequently for a period of 1 year.
2. Marketing
   We will process your data until you request to unsubscribe or cancel your subscription to the newsletter.
3. Social Media
   We will process your data for as long as necessary to attend to your request or application and for as long as you remain a follower of our profile.
4. Usability and quality analysis (Cookies)
   As established in the cookies policy.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Personal data will not be assigned or communicated to third parties, except: by legal obligation, if we obtain your express consent, or if we understand that there is a legitimate interest on our part, which will be duly communicated to you.

However, we inform you that we are present on the following social networks: Facebook, LinkedIn, Twitter, and YouTube, to keep our followers informed about the company’s news and services.

You can access these social networks voluntarily and through the links available on the website itself or by accessing directly and on your own from your browser or installed app.

You should know that this website is not responsible for the use of data that these social networks may carry out. However, when this data is generated on the social network and derives from an interaction with our official account, we will be joint controllers of the processing along with the social network.

In order to consent to our transfer from this website and the processing of your data that takes place, you must carefully read the privacy policy of the social network you wish to access:

• Facebook: https://es-es.facebook.com/privacy/explanation
• LinkedIn: https://es.linkedin.com/legal/privacy-policy
• YouTube: https://www.youtube.com/intl/es/about/policies/#community-guidelines
• Twitter: https://twitter.com/es/privacy

In this way, before clicking on the logos of the social networks present on our website, you can inform yourself and perform a redirection with prior knowledge of the processing of your data and on a voluntary basis.

Other technological services:

• WhatsApp: https://www.whatsapp.com/legal/updates/privacy-policy/?lang=es

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.

You can exercise them at no cost by sending us an email to our address gestion@destinybybergen.com, simply indicating the reason for your request and the right you wish to exercise.

In case we consider it necessary to be able to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or the legal basis under which we process your data, you have the right to:

Ask us for access to your data that we hold.

Ask us to rectify the data we already hold. Keep in mind that by actively providing us with your personal data by any means, you guarantee that they are true and accurate and you commit to notifying us of any change or modification to them.

Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we needed to process them as we have previously informed you, or when we no longer have the legitimacy to do so.

Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep them beyond the necessary time when you may need it. If you have provided us with your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time.

Receive those personal data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, as well as to transmit them to another data controller.

On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.

Finally, we inform you of your right to file a claim with the relevant data protection supervisory authority, in particular, with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

CHANGES TO THE PRIVACY POLICY.

We may modify the information contained in this Privacy Policy when we consider it appropriate. If we do so, we will notify you through various channels via the Platform, or we may even communicate it to your email address when the change in question is significant to your privacy, so that you can review the changes, evaluate them and, where appropriate, object or unsubscribe from any service or functionality.

INFORMATION ABOUT COOKIES

We use cookies and similar devices to facilitate your browsing on the Platform, understand how you interact with us and, in certain cases, be able to show you advertising based on your browsing habits. Please read our  Política de Cookies to learn in greater detail about the cookies and similar devices we use, their purpose, and other information of interest.